Frequently Asked Question

If you have an old mapped drive that no longer works right click on the drive and choose Disconnect.

To add a new drive location:

1. Open File Explorer from the taskbar or the Start menu, or press the Windows logo key+ E.
   
2. Select This PC from the left pane. 
   1. On Windows 10: Click on the Computer tab then select Map network drive:
      
      
      
   2. On Windows 11, Click on the ellipses (three dots) and select Map network drive:
      
      
3. In the Drive list, select a drive letter. (Any available letter will do.)
   
4. In the Folder box, type the path of the folder or computer, or select Browse to find the folder or computer:
   
   
   
5. To reconnect every time you log on to your PC, select the Reconnect at sign-in check box:
   
   
   
6. Select Finish.

Note: If you can't connect to a network drive or folder, the device you're trying to connect to might be inaccessible or you may not have the correct permissions.
Please raise a ticket with the Service Desk.