Frequently Asked Question
Desktop shortcuts are applied via group policy and changes will only be picked up when connected to the RBGE network. Which means this change can't be pushed to those working remotely.
How do I get the updated shortcut?
Option 1: Bring your computer on site and log in when it is connected to the RBGE network either via Staff WiFi or a wired network connection. Group policy is applied during log in so this will ensure you have the most up to date shortcuts applied.
Option 2: Update the shortcut manually
This can be done by right clicking the existing shortcut on your desktop and selecting properties. On the resulting window update the URL to -
and then click "Apply" to update the shortcut.
If you encounter any difficulties please submit a ticket to Service Desk - servicedesk@rbge.org.uk
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