Frequently Asked Question

How Do I Ensure My Photos Are Backed Up?
Last Updated 2 years ago

The easiest way to automatically back up your photos is to ensure the OneDrive app is installed, which can be done via the Play Store if it's not already on your handset, and then in this app going to the Me icon at the bottom left, selecting Settings, then tapping the Camera Backup option and confirming the account to use (the only account present should be your RBGE account).

Your photos can then be accessed via the OneDrive program on your PC, or OneDrive on the web.

Note that by default photos will only synchronise while the handset is connected to Wi-Fi. You should ensure your handset is connected while possible, and try to avoid changing this setting to use mobile data unless essential, as this can quickly increase data usage charges.

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